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HighLevel (GoHighLevel) setup checklist: what to set up first

Updated November 2026 7 min read

Independent guide. Not affiliated with or endorsed by HighLevel. Features and prices change; check HighLevel's own help center for the latest.

Quick answer

Start with strategy, not settings. Decide who you serve, your first offer and where leads come from. Then set up your business profile, domain and email, phone number and texting registration, calendar, one pipeline, missed-call text-back, and one form. Add websites, ads and automations after that.

Table of contents

Why order matters

New to HighLevel and want the full setup walkthrough? See how to set up HighLevel for your business, and gather everything you'll need first with the onboarding prep checklist.

  • Texting registration takes time for carrier review, so start it early — before you build the workflows that depend on it.
  • Workflows need a pipeline and a calendar to send leads to. Build those first, or your automations have nowhere to route.
  • Importing contacts before automations exist wastes them — there's no follow-up waiting to catch them.

The 5 phases

1

Strategy

Who you serve, your first offer, your lead sources, and what happens in the first 5 minutes after a lead comes in.

2

Connect

Business profile, domain and email, phone number, texting registration, and calendar — in the order that keeps things from breaking later.

3

Front Desk

Missed-call text-back, website chat, appointment reminders, and an after-hours reply or AI assistant.

4

Sales Office

One pipeline with clear stages, a 7–14 day follow-up sequence, lead-source tags, and someone assigned to new leads.

5

Marketing & Intelligence

One landing page with a form, review requests after each job, Google Analytics and Search Console connected, and a weekly numbers review.

Common mistakes

  • Building 20 workflows on day one, before the pipeline or calendar exists.
  • Texting before your registration is approved — messages won't deliver.
  • Importing your whole list with no tags, so you can't tell leads apart later.
  • No one assigned to answer leads — the system is built but nobody's watching.
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Interactive Setup Checklist

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Phase 2 · Connect

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Phase 3 · Front Desk

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Phase 4 · Sales Office

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Phase 5 · Marketing & Intelligence

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Common questions

Your strategy, then your business profile, domain, phone and texting registration. Those unlock everything else.

John Bermudez, HighLevel trainer in South Florida

John Bermudez

HighLevel trainer and consultant · Built Live · South Florida

who has taught HighLevel to 50,000+ business owners in 5+ countries over 2.5+ years

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