Question 1

I just signed up for HighLevel. What now?

Accepted Answer

Start with our start-here guide at /get-started — the 5 things to set up first, what to skip, and where to get hands-on help.

Question 2

How long does HighLevel setup take?

Accepted Answer

The core setup can be done in one focused day with guidance; A2P text approval is a separate waiting period. See /learn/how-long-to-set-up-highlevel.

Question 3

Is HighLevel hard to learn?

Accepted Answer

Day-to-day use is easy; beginners get stuck on setup order, A2P and automations. See /learn/is-highlevel-hard-to-learn for what's easy, what trips people up, and the fastest way to learn it.

Question 4

When are the dates?

Accepted Answer

The flagship event runs December 11–13, 2026, 8 AM–4 PM daily, at the Hilton Miami Aventura, 2885 NE 191st Street, Aventura, FL 33180. Additional Built Live 2-day sessions run December 2026 through February 2027.

Question 5

Is it one day or three?

Accepted Answer

This is one three-day program. Your ticket covers all three days.

Question 6

Where do I park?

Accepted Answer

Self-parking and valet are offered by the hotel; check with the Hilton Miami Aventura for current rates.

Question 7

I signed up for HighLevel but never set it up. Where do I start?

Accepted Answer

Start with the free setup checklist at /learn/highlevel-setup-checklist, then pick a build day or book 1:1 setup help at /services/highlevel-setup-help.

Question 8

Where can I get help with HighLevel?

Accepted Answer

See our guide at /learn/where-to-get-highlevel-help — it compares free and paid options.

Question 9

I'm new to HighLevel and don't know where to get help. Is this for me?

Accepted Answer

Yes. It's built for owners who signed up and got stuck, or who are about to start. You build your own account step by step with an instructor in the room.

Question 10

Do I need a HighLevel account?

Accepted Answer

Yes, you build everything in your own account. If you don't have one, you can sign up before class. We earn a commission if you sign up through our link, at no extra cost to you.

Question 11

What will HighLevel cost me after the workshop?

Accepted Answer

Your HighLevel subscription is separate and paid to HighLevel. See current pricing at gohighlevel.com/pricing. We'll show you how to keep usage costs in check.

Question 12

I'm not technical. Can I do this?

Accepted Answer

Yes. If you can send a text and use a calendar, you can follow along. We build step by step, and helpers walk the room.

Question 13

Do you offer 1:1 training?

Accepted Answer

Yes, online or in person in South Florida. See /services/highlevel-1-on-1-training.

Question 14

Can you train my whole team at my office?

Accepted Answer

Yes. See /services/on-site-highlevel-team-training.

Question 15

Will you set it up for me?

Accepted Answer

Done-with-you setup help is available. See /services/highlevel-setup-help. You own the account and the know-how.

Question 16

Is this an official HighLevel event?

Accepted Answer

No. Built Live is an independent training company. We teach HighLevel because we use it, but we're not affiliated with, endorsed by, or sponsored by HighLevel, Inc.

Question 17

What will I build?

Accepted Answer

The core implementation goal is a working lead-to-appointment process: CRM foundation, lead capture, appropriate follow-up and appointment management. We also practice AI use cases, testing and system operation.

Question 18

Will every HighLevel feature be fully implemented?

Accepted Answer

No. The live event focuses on a functional foundation. The included workbook covers additional features for continued learning.

Question 19

Do I need an account?

Accepted Answer

Hands-on exercises require an appropriate HighLevel account. Access options and additional costs will be explained before the event.

Question 20

Done-for-me or done-with-me?

Accepted Answer

Guided, hands-on learning in your own account. You participate in building and testing so you can operate the system afterward.

Question 21

Are ads, a full website rebuild and ongoing management included?

Accepted Answer

The base ticket includes live training, hands-on exercises and the workbook. Any additional services are sold separately as optional Built Live add-ons.

Question 22

Will I get every new AI feature HighLevel announced?

Accepted Answer

Some newer features roll out gradually or start in beta. Everything we build together works in a standard account; for newer tools, we'll show you how they work and what to set up when they reach your account.

Question 23

What should I bring?

Accepted Answer

Laptop, charger and appropriate HighLevel account access, a clear business offer and desired customer action, business details, brand assets, website/domain information and relevant permissions, calendar availability, and appropriate consent/authorization before importing contacts or sending messages.

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