Birdeye alternative: keep the reviews, add the system that turns them into customers
With John Bermudez · Updated November 2026
Quick answer
Birdeye is a reputation platform built around reviews, listings, surveys, messaging and webchat, with a strong focus on multi-location brands. People look for a Birdeye alternative when they're a single- or few-location business that also needs the website, funnels, sales pipeline, booking, email and follow-up in the same place. HighLevel includes review requests, 2-way texting and webchat plus all of those, with unlimited users and a 14-day free trial.
Affiliate disclosure: We earn a commission if you sign up for HighLevel through our referral link, at no additional cost to you. We remain an independent training provider, not a HighLevel employee, agent or official representative.
Birdeye vs HighLevel at a glance
| Feature | HighLevel | Birdeye |
|---|---|---|
| Core focus | All-in-one CRM + marketing system | Reputation and customer experience, often multi-location |
| Review requests + replies | ✓ | ✓ Its core strength |
| Listings management across directories | Google Business Profile built in | ✓ Broad listings network |
| Surveys | ✓ Forms and surveys | ✓ |
| 2-way texting + webchat | ✓ | ✓ |
| CRM and sales pipelines | ✓ Full pipelines | Integrates with outside CRMs |
| Websites and funnels | ✓ Full builder | Not a website builder |
| Booking calendars + reminders | ✓ | Check their site |
| Email + SMS follow-up automation | ✓ Workflow builder | Focused on review and messaging flows |
| Users and contacts | Unlimited on every plan | Varies by plan |
| Pricing | From $297/mo, month-to-month | See birdeye.com |
Why businesses switch from Birdeye
- They have great reviews but no system that follows up with new leads.
- They're paying separately for a CRM, website and booking tool.
- They want one inbox and one pipeline for every lead, not just reputation.
- They want a month-to-month plan they can test before they commit.
Start your HighLevel trial
Free for 14 days. Month-to-month after that. Your contacts, your pages, your logins.
Try HighLevel free for 14 daysAffiliate disclosure: We earn a commission if you sign up for HighLevel through our referral link, at no additional cost to you. We remain an independent training provider, not a HighLevel employee, agent or official representative.
When you should stay on Birdeye
- You run many locations and need deep listings and reputation reporting across all of them.
- Your industry software (practice or property management) is wired into Birdeye and works.
- You're mid-contract: check your term and renewal date first.
Honest take: if reputation at scale is the whole job, Birdeye is built for it.
How to move from Birdeye to HighLevel
- Check your Birdeye contract term and renewal date.
- Start your 14-day HighLevel trial and import your customer list via CSV.
- Connect your Google Business Profile and turn on automatic review requests after each visit or job.
- Add webchat to your website and connect your business phone number.
- Build a new-lead follow-up workflow (text within minutes, then email) and test it.
- Run both for a short overlap, then cancel Birdeye on your renewal date.
Note: your reviews live on Google and other review sites, not in Birdeye, so they stay where they are.
HighLevel's help article: Importing contacts using a CSV file.
Common questions
What is a good Birdeye alternative for a small business?
Does HighLevel send review requests?
Will I lose my reviews if I leave Birdeye?
Does HighLevel do listings management?
Is HighLevel good for multi-location businesses?
Can I try HighLevel first?
Keep reading
Start your HighLevel trial
Free for 14 days. Month-to-month after that. Your contacts, your pages, your logins.
Try HighLevel free for 14 daysAffiliate disclosure: We earn a commission if you sign up for HighLevel through our referral link, at no additional cost to you. We remain an independent training provider, not a HighLevel employee, agent or official representative.
John Bermudez
HighLevel trainer and consultant · Built Live · South Florida
who has taught HighLevel to 50,000+ business owners in 5+ countries over 2.5+ years